Customer service is the primary
focus of the ideal trade show staffer.

After 17 years of service to the convention industry, we have developed a profile of the ideal ProShow event staffer:

  • Dedicated to customer service
  • Smiles at people; warm and friendly.
  • Alert to opportunities to help.
  • Genuinely interested. Calls people by name. Generous with praise.
  • Believes that the success of the trade show reflects upon them personally.
  • Well-groomed and professionally attired.
  • Experienced. Tries to troubleshoot issues before they become problems, but stays calm under fire.
  • Committed and dependable.
  • Works well without supervision, yet accepts authority of supervisor.
  • Exhibits good judgment.
  • Learns quickly.
  • Likes the hustle and bustle of the registration floor.
  • Understands that he or she represents the sponsoring organization, and takes responsibility for any attendee’s problem.