After 17 years of service to the convention industry, we have developed a profile of the ideal ProShow event staffer:
- Dedicated to customer service
- Smiles at people; warm and friendly.
- Alert to opportunities to help.
- Genuinely interested. Calls people by name. Generous with praise.
- Believes that the success of the trade show reflects upon them personally.
- Well-groomed and professionally attired.
- Experienced. Tries to troubleshoot issues before they become problems, but stays calm under fire.
- Committed and dependable.
- Works well without supervision, yet accepts authority of supervisor.
- Exhibits good judgment.
- Learns quickly.
- Likes the hustle and bustle of the registration floor.
- Understands that he or she represents the sponsoring organization, and takes responsibility for any attendee’s problem.